Iloilo is BPOs 'Center of Excellence' | Iloilo Metropolitan Times

Iloilo is BPOs ‘Center of Excellence’

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Iloilo City was elevated to the status of CENTER OF EXCELLENCE for IT-BPM Operations, the recognition is akin to Hall of Fame award.

Iloilo City was elevated to the status of CENTER OF EXCELLENCE for IT-BPM Operations, the recognition is akin to Hall of Fame award.

Iloilo City is now a Center of Excellence for Business Process Outsourcing (BPO) companies.

The city is recognized as an established hub for Information Technology-Business Process Management (IT-BPM) operations by the Information and Communications Technology Office of the Department of Science and Technology (DOST-ICTO) and IT-Business Process Association of the Philippines (BPAP) during an awarding ceremony in Makati on March 30.

Mayor Jed Patrick E. Mabilog stressed the citation is a manifestation of the city’s business-friendliness, conducive investment climate, and strong economic promotions in attracting major locators to settle and expand in the city.

Prior to excellence award, the Next Wave Cities were assessed based on big talent pool, presence of infrastructures, good business environment, and cost competitiveness.

Iloilo City was earlier declared the top location for business environment and risk management (BERM) with a score of 96 percent because of its low vulnerability to natural disturbances and business friendliness.

A perfect score for BERM means that a location has at least four approved sites by the Philippine Economic Zone Authority (PEZA), is not covered by a travel advisory, has an ICT Council, has very low vulnerability to natural disturbances, and a crime rate of less than two percent.

The City Government is collaborating and working closely with Iloilo Federation for Information Technology (IFIT) composed of private sector and academe in responding to the needs of BPO industry.

IT-BPAP President Jose Mari Mercado said Iloilo has developed a good ecosystem to attract multinationals and BPOs.

He added the next step is to develop the local ICT industry to motivate students to take up IT-related courses and capacity development programs supported by the industry to support the human resource requirements.

Other centers of excellence are Metro Manila, Metro Cebu, Metro Clark, Bacolod and Davao cities.

This is a press release from the Public Information Office of Iloilo City