Public warning against new online scam issued

The Bureau of Customs (BOC) warned the public to be more vigilant against online scammers.

The customs agency was prompted to issue a warning on the latest online scam after receiving reports from several people.

According to BOC, the scam involves money and endowment.

BOC further detailed that scammers will send a message mostly through email, social media, and dating sites, saying that they are from other countries and pledging to give gifts such as jewelries, gadgets, luxury bags and other things via international door-to-door parcel.

To make it more realistic and convincing, the victims then receive a tracking number and invoice for the purported shipment.

After a few days, scammers will send again an email, allegedly from the BOC, asking them to send money for duties and taxes before they can claim the package.

The payment will be deposited in a designated bank account or money transfer services available.

BOC clarified that they do not give assessment and computations of duties and taxes by email and it can be paid only to the BOC and not through any bank.

“ Prior to making any payment, we advise recipients of emils purportedly sent by the BOC to inquire first through our public assistance contact channels: Landline: 9173201; Email: and twitter: @CustomsPH,” BOC said.